Inland Tool Company — ISO 9001 QMS Portal

Q-4200 Quality Policy

Inland Tool Company Quality Policy:

Inland Tool Company is committed to providing products that meet customer, statutory, and regulatory requirements. We will achieve this through competent people, stable processes, risk-based thinking, and continual improvement.

This policy is communicated, understood, and applied throughout the organization and reviewed for continued suitability during Management Review.

Q-4300 Scope & Context of the Organization

Scope: The QMS applies to manufacturing at Inland Tool Company including metal stamping, fabrication, welding, laser cutting, press brake forming, assembly, and wire processing.

Interested Parties

• Customers (OEMs, Tier suppliers)
• Employees
• Suppliers & subcontractors
• Regulatory bodies
• Community / stakeholders

High-Level Risks & Opportunities

• Risk: supplier quality variation → Opportunity: dual-source + incoming checks
• Risk: press downtime → Opportunity: preventive maintenance plan
• Risk: training gaps → Opportunity: skills matrix & cross-training

Q-4400 Process Map (Completed)

Purpose: Define and communicate Inland Tool Company’s QMS process structure, sequence, and interaction to ensure consistent product realization, compliance, and continual improvement.

Scope: Applies to all processes supporting Inland Tool Company’s manufacturing of stamped, fabricated, welded, laser-cut, press-brake-formed, assembled, and wire-processed products.

Process Categories

1. Leadership & Management Processes
2. Core / Value-Adding (Product Realization) Processes
3. Support Processes

A) Leadership & Management

• A1 Strategic Direction & QMS Planning
  Inputs: business goals, customer requirements, risks/opportunities, performance data
  Outputs: quality objectives, resourcing, improvement priorities
  Owner: Top Management
• A2 Management Review (Q-5600)
  Inputs: KPIs, audit results, customer feedback, NCR/CAPA status, risks, supplier performance
  Outputs: improvement actions, objective updates, resource approvals
  Owner: Top Management / Quality Manager (at least annually)

B) Core / Product Realization

1. B1 Sales / RFQ / Contract Review
   Inputs: RFQ, drawings/specs, customer standards, regulatory requirements
   Outputs: quote, feasibility review, accepted order, special requirements list
   Owner: Sales / Engineering
2. B2 Engineering & Process Planning
   Inputs: accepted order, specs, capability data, lessons learned
   Outputs: router, control plan, PFMEA (as applicable), tooling/fixture plans, work instructions
   Owner: Engineering / Manufacturing
3. B3 Purchasing / Supplier Control
   Inputs: BOM, approved supplier list, specs, supplier risks
   Outputs: POs, incoming inspection requirements, supplier evaluations
   Owner: Purchasing / Quality
4. B4 Incoming Receiving & Verification
   Inputs: purchased material/components, certs
   Outputs: accepted material, NCRs for nonconforming incoming parts
   Owner: Receiving / Quality
5. B5 Production (Manufacturing)
   Typical flow (job-dependent): Metal Stamping → Laser Cutting → Press Brake Forming → Robotic MIG Welding / Resistance Fastener Welding → Assembly / Wire Processing.
   Inputs: routed job packet, WIs, verified materials, tooling, calibrated gages
   Outputs: in-process product, inspection data, scrap/rework records
   Owner: Production Supervisor
6. B6 In-Process Inspection & Testing
   Inputs: in-process parts, control plan, gages
   Outputs: accepted parts to next step, NCR / rework tickets
   Owner: Quality / Trained Operators
7. B7 Final Inspection / Release
   Inputs: finished goods, inspection plan, customer requirements
   Outputs: released product, COAs if required, NCRs
   Owner: Quality
8. B8 Packaging / Storage / Shipping
   Inputs: released product, packaging specs, shipping instructions
   Outputs: shipped product, shipping records, traceability maintained
   Owner: Shipping / Logistics
9. B9 Customer Feedback & Satisfaction
   Inputs: complaints, scorecards, returns, surveys
   Outputs: feedback log, NCR/CAPA triggers, opportunities
   Owner: Sales / Quality

C) Support Processes

• C1 Document & Record Control (Q-7500/Q-7501) — controlled docs, master lists, rev logs.
• C2 Training & Competency (Q-6200) — skills matrix, OJT signoff, training records.
• C3 Maintenance & Calibration — PM schedules, calibration on-time, downtime logs.
• C4 Nonconformance Control (Q-8501) — red-tag/hold, disposition, NCR records.
• C5 Corrective Action & CI (Q-8520) — root cause, action plans, effectiveness checks.
• C6 Internal Audits (Q-8300) — audit schedule, findings, closure tracking.

Process Interaction Summary

Leadership sets objectives/resources → Sales/Contract Review confirms requirements → Engineering defines how to make it → Purchasing/Receiving supplies verified inputs → Production + In-Process Inspection build & control product → Final Inspection releases conforming goods → Shipping delivers with traceability → Customer Feedback loops back into CAPA and Management Review.

Simple Process Flow

Q-6200 Training & Competency

Inland Tool ensures personnel are competent based on education, skills, training, and experience. Training is evaluated for effectiveness and recorded.

• New hire onboarding
• Job-specific training & OJT signoff
• Annual refresher on key procedures
• Skills matrix maintained by supervisors

Q-8300 Internal Audit Program

Audits are conducted at planned intervals to verify conformity and effectiveness.

• Annual audit schedule approved by Quality Manager
• Process audits prioritize risk areas
• Findings recorded on F-8301 / F-8501
• Corrective actions tracked to closure

Q-8520 Corrective Action / Continual Improvement

1. Containment / correction
2. Root cause analysis (5-Why / Fishbone)
3. Action plan & responsibility
4. Verification of effectiveness
5. Closeout and lesson learned

Q-5600 Management Review

Inputs

• KPIs / objectives
• Audit results
• Customer feedback
• Process performance
• Nonconformities & CAPA status
• Resource needs
• Risks & opportunities

Outputs

• Improvement actions
• Changes to QMS
• Resource approvals

Admin Panel

Only Admin / Quality can see this page.

• Admin: Everything, including editing the Master List.
• Quality: QMS control + improvement pages.
• Employee: Forms, training, CAPA, core pages.
• Auditor: Read-only access to evidence pages.